Spec & Support Library
Torque charts. Install guides. FAQs.
We believe precision equipment deserves clear answers.
This section exists to:
• Give you direct, honest information
• Eliminate guesswork during installation
• Set clear expectations for pre-orders
• Provide transparency about production timelines
• Support you long after checkout
We are a small, focused company building something the right way. That means open communication and direct answers — not automated responses or outsourced support.
If you don’t see your question here, reach out.
We respond personally.
PRODUCT QUESTIONS
What scopes fit the Tier One Mount?
The current V-Lok Mono-Mount is designed for:
• 34mm scope tubes
• Standard Picatinny rails (MIL-STD-1913)
• Available in 1.5” centerline height
• Available in 0 MOA and 20 MOA
Future sizes (30mm, 35mm, different heights) are planned based on demand.
What height should I choose?
Our launch configuration is 1.5” centerline height, optimized for:
• AR-15 platforms
• Proper cheek weld
• Modern LPVO and MPVO setups
If you are running a bolt gun or unique setup, contact support before ordering.
What is V-Lok™?
V-Lok™ is our proprietary mounting interface designed to:
• Increase repeatability
• Improve return-to-zero consistency
• Eliminate lateral shift under recoil
• Provide consistent clamping force
Patent pending.
What torque specs should I use?
Scope ring caps: 15–18 in-lb
Cross bolts: 45–50 in-lb
Always use a calibrated torque wrench. Over-torquing can damage your optic.
Does it return to zero?
Yes — the mount is engineered for repeatable positioning on MIL-STD-1913 rails when reinstalled in the same slot and torqued properly.
Return-to-zero performance depends on:
• Rail quality
• Proper torque
• Consistent mounting slot
PRE-ORDER QUESTIONS
What is included in the Founder Pre-Order?
Yes — the mount is engineered for repeatable positioning on MIL-STD-1913 rails when reinstalled in the same slot and torqued properly.
Return-to-zero performance depends on:
• Rail quality
• Proper torque
• Consistent mounting slot
When will my mount ship?
Production begins once we reach our minimum production batch (30 units).
Estimated lead time: 12–16 weeks from production start.
We will provide milestone updates via email.
Is this a deposit or full payment?
We are currently running full payment pre-orders at Founder pricing.
Pre-orders secure your serialized unit in the first production run.
Can I cancel my pre-order?
Pre-orders may be canceled before production begins.
Once machining starts, orders become non-refundable due to custom production and serialized engraving.
INSTALLATION & USE
Do I need special tools?
You will need:
• Torque wrench (inch-pound)
• Correct Torx/Allen bit (included size listed in manual)
No proprietary tools required.
Can I swap rings later?
Future modular components are planned. The current mono-mount is a fixed 34mm configuration.
Will this work on my bolt gun?
If your bolt gun uses a standard Picatinny rail — yes.
If using a proprietary base system, confirm compatibility before ordering.
WARRANTY & SUPPORT
What is your warranty?
Tier One Mounts offers a Limited Lifetime Warranty against manufacturing defects.
Damage caused by improper installation, over-torque, or modification is not covered.
How do I contact support?
Email: support@tier-one-usa.com
Response time: 24–48 business hours